Terms & Conditions

1. Introduction and Acceptance

These Terms & Conditions govern your use of the jet7 website and all associated gaming, sports betting, and financial services offered through this platform. By registering an account, making a deposit, or placing a wager on jet7, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. If you do not agree with any part of these terms, please do not use jet7.

jet7 operates as an online gaming platform dedicated to players in Bangladesh. All services are provided in Bangladesh Taka (BDT) and are accessible via mobile-first interfaces designed for devices commonly used across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other cities. These terms were last reviewed and updated in 2026.

2. Eligibility Requirements

Access to jet7 is restricted. You are only permitted to use this platform if you meet all of the following eligibility criteria without exception:

• You are at least 21 years of age — jet7 enforces a strict 21+ age policy in compliance with responsible gaming standards.
• You are registering and playing under your own legal name and identity — use of aliases or falsified documents is strictly prohibited.
• You hold only one active account on jet7 — duplicate or multiple accounts are not permitted and will result in account suspension.
• You are not accessing this platform from a jurisdiction where online gambling is explicitly prohibited by local law.

3. Account Registration and Security

To access games, sports betting, or financial transactions on jet7, you must register a personal account. The registration process requires you to provide accurate and current personal information, which jet7 uses solely for account administration and security verification.

Required Information

• Full legal name as it appears on your national ID or passport.
• Valid mobile number registered with a Bangladeshi operator (e.g., Grameenphone, Banglalink, Robi, Airtel, Teletalk).
• Date of birth confirming you are 21 years of age or older at the time of registration.
• A valid payment method (bKash, Nagad, Rocket, Upay, or bank transfer) linked to your real identity.

Account Security Responsibilities

You are entirely responsible for keeping your jet7 account credentials confidential. Never share your password, PIN, or OTP with any third party, including jet7 support agents — jet7 staff will never ask for your password. If you suspect unauthorized access to your account, contact support immediately at [email protected].

jet7 reserves the right to request identity verification documents (KYC) at any time, particularly before processing withdrawals exceeding ৳20,000. Failure to complete KYC within the requested timeframe may result in temporary account restriction.

4. Deposits and Withdrawals

All financial transactions on jet7 are conducted in Bangladesh Taka (BDT). We support the payment methods most trusted by Bangladeshi players, ensuring fast and secure transfers directly to your preferred mobile banking or bank account.

Accepted Payment Methods

• Mobile banking: bKash, Nagad, Rocket, Upay — the most widely used mobile wallets in Bangladesh.
• Bank transfer via major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank.
• Cards: Visa and Mastercard — subject to availability and bank approval for online gambling transactions.
• Cryptocurrency options may be available subject to periodic updates — check the deposit page for the current list.

Withdrawal Policy

Withdrawals are processed to the same payment method used for your most recent deposit. jet7 does not transfer funds to third-party accounts. All withdrawal requests are reviewed for security compliance before processing.

• Minimum withdrawal amount: ৳1,000 per request.
• Processing time: 1 to 3 business days depending on the payment provider and any pending KYC verification.
• jet7 may withhold withdrawal requests pending verification if suspicious activity is detected on the account.

5. Bonuses and Promotions

jet7 regularly offers promotional bonuses to both new and returning players. All bonuses are subject to wagering requirements and the specific terms attached to each promotion. Claiming a bonus constitutes acceptance of those promotion-specific terms in addition to these general terms.

General Bonus Conditions

• All bonuses carry a wagering requirement (rollover) that must be completed before any related winnings can be withdrawn. The standard rollover for welcome bonuses is 20x the bonus amount unless stated otherwise on the promotion page.
• Bonuses are non-transferable and may only be used by the account holder they were awarded to. Using bonuses across multiple accounts is treated as abuse and will result in forfeiture.
• jet7 reserves the right to modify, suspend, or withdraw any promotional offer at any time. Promotions run during special seasons such as BPL, IPL, Eid, and Pohela Boishakh are time-limited and expire on the stated end date.
• Free spins awarded as part of a bonus may only be used on designated game titles. Winnings from free spins are credited as bonus funds subject to the applicable rollover requirement.

Promotional abuse — including but not limited to creating multiple accounts to claim bonuses more than once, using bot-assisted play, or coordinating with other users to exploit promotions — will result in permanent account closure and forfeiture of all funds.

6. Gameplay Rules and Fair Play

All games available on jet7 — including slots, live casino tables, crash games, and sports betting markets — operate under strict fair play standards. Game outcomes are determined by certified RNG (Random Number Generator) systems or live dealer protocols operated by our game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming.

Sports Betting Rules

• All odds are displayed in decimal format and may change up to the moment a market is closed. jet7 is not responsible for odds changes after your bet slip is submitted.
• In the event of a match or event being abandoned, postponed, or ruled void, bets will be settled according to the specific sport's settlement rules — most markets are voided and stakes returned.
• Cricket markets including BPL, T20 World Cup, IPL, and Bangladesh Tigers international fixtures follow ICC standard rules for match result determination.

Casino Game Rules

All live casino games hosted by Evolution Gaming and Ezugi follow the respective provider's published game rules. Players are encouraged to review the individual game rules before placing real-money wagers. Game malfunctions — whether technical or due to server error — void all affected bets, and stakes are returned to the player's account.

• Crash games including Aviator (by Spribe) follow the provider's published multiplier and cashout rules. Players bear sole responsibility for their cashout timing decisions.
• Slot game RTP (Return to Player) percentages are published by the respective game provider and are available on request via [email protected].
• jet7 reserves the right to void any bet placed in error, at incorrect odds, or where a system fault has been identified. Players will be notified within 24 hours and stakes returned.

7. Responsible Gaming

jet7 is committed to promoting safe and responsible gaming practices. We provide tools to help players manage their activity and encourage all users to treat gambling as entertainment, not as a source of income. If you feel that gambling is negatively affecting your life or the life of someone you know, please contact our support team at [email protected] immediately.

• Deposit limits: You may set daily, weekly, or monthly deposit limits on your account at any time via account settings. Limits take effect immediately when lowered and after a 24-hour cooling period when increased.
• Self-exclusion: You may request a temporary time-out (24 hours to 6 weeks) or permanent self-exclusion from jet7 at any time. Self-exclusion requests are processed within 24 hours and cannot be reversed during the active exclusion period.
• Reality checks: Players may enable session time reminders that alert them after a set period of continuous play, helping maintain awareness of time spent on the platform.

Players aged 21 and above are the only individuals permitted to use jet7. If you believe an underage person has accessed jet7, contact us immediately. jet7 cooperates fully with any investigation into underage gambling. For additional guidance on responsible gaming, visit our dedicated Responsible Gaming page.

8. Prohibited Activities

The following activities are strictly prohibited on jet7 and will result in immediate account suspension, forfeiture of funds, and potential reporting to relevant authorities:

• Money laundering or any attempt to use jet7 to conceal, transfer, or legitimise proceeds from illegal activity.
• Collusion with other players or dealers to gain an unfair advantage in any game or betting market.
• Use of automated software, bots, scripts, or any artificial intelligence tools to place bets or interact with games on your behalf.
• Exploiting software bugs, glitches, or errors in jet7's platform to gain financial advantage — any winnings obtained through exploitation will be voided.
• Providing false identity information during registration or KYC verification, or impersonating another individual to access jet7 services.

9. Intellectual Property

All content on jet7 — including but not limited to logos, graphics, interface designs, promotional materials, game assets licensed from third-party providers, written content, and software — is the exclusive property of jet7 or its respective licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

Reproducing, copying, distributing, or commercially exploiting any jet7 content without express written permission is strictly prohibited and may constitute a legal violation.

10. Limitation of Liability

jet7 provides its platform on an "as is" and "as available" basis. While we strive to ensure continuous, uninterrupted service, we cannot guarantee that the platform will be free from errors, outages, or technical disruptions at all times. jet7 accepts no liability for losses resulting from platform downtime, connectivity issues, or force majeure events including but not limited to natural disasters, government actions, or network infrastructure failures.

In no event shall jet7's aggregate liability to any player exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. jet7 is not liable for indirect, consequential, incidental, or punitive damages of any kind.

11. Privacy and Data Protection

jet7 collects and processes personal data in accordance with our Privacy Policy. By creating an account, you consent to the collection and use of your personal data as described therein. jet7 employs SSL encryption and industry-standard data security practices to protect your information from unauthorized access or disclosure.

jet7 will never sell or share your personal data with third-party marketing organisations without your explicit consent. Data shared with payment processors (bKash, Nagad, Rocket) is limited strictly to what is required to complete your transaction. For full details on data handling, please refer to our Privacy Policy.

12. Amendments to These Terms

jet7 reserves the right to update or amend these Terms & Conditions at any time. When material changes are made, we will notify registered users via the contact details held on their account (typically mobile number or email) at least 7 days before the changes take effect. Your continued use of jet7 after the effective date of any amendment constitutes your acceptance of the revised terms.

The most current version of these Terms & Conditions is always available on this page at jet7.asia/terms-conditions. It is your responsibility to review this page periodically for updates.

13. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with applicable laws. jet7 operates as a safe and reliable online gaming platform and applies internationally recognised standards for player protection, fair play, and data security. Any disputes arising from your use of jet7 should first be directed to our support team at [email protected], who will aim to resolve the matter within 10 business days.

If a dispute cannot be resolved informally, both parties agree to pursue resolution through a recognised alternative dispute resolution (ADR) process before initiating any formal legal proceedings. jet7's decision on any matter relating to these terms is final unless successfully challenged through ADR.